Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how BetWarriors Casino collects, uses, stores and shares personal information when you visit our website, create an account, or use our services. It also describes your rights and how to exercise them.

Scope

This policy applies to personal data processed in connection with our website and services. It covers visitors, registered users, and anyone who contacts our support team. By using our services you agree to the collection and use of information as described here.

Information We Collect

We collect information that is necessary to provide and improve our services. The main categories are:

Account information: name, email address, username, password and date of birth.
Contact details: postal address, phone number, and other information you provide to communicate with us.
Identity and verification data: identity documents or verification data when required to confirm your identity or comply with legal obligations.
Usage and technical data: IP address, device and browser information, pages visited, time and duration of visits, and other technical data collected through logs.
Communications: messages between you and our support or other communications you send to us.
Preferences: language, marketing preferences and settings you choose in your account.
Responsible gambling and compliance data: self-exclusion choices, account limits, and other information relevant to compliance and player protection.
Cookies and tracking data: data collected by cookies and similar technologies for site functionality, analytics and personalization.

How We Use Your Information

We use personal data to operate our service, to comply with legal obligations, and to improve your experience. Uses include:

Registering and managing your account, verifying identity and eligibility.
Providing customer support and responding to inquiries.
Operating, maintaining and improving our website and services.
Preventing fraud, abuse and other illegal activity and meeting compliance obligations.
Carrying out internal analytics, diagnostics and research to improve our offerings.
Sending service communications, updates and, where you consent, marketing messages.
Applying your preferences and maintaining responsible use tools such as self-exclusion and limits.

Legal Basis for Processing (GDPR)

Where applicable, we rely on lawful bases under data protection law, including:

Performance of a contract: to provide services you request and manage your account.
Legal obligation: to comply with laws and regulatory requirements.
Legitimate interests: for security, fraud prevention, business operations and improving our services, balanced against your rights and freedoms.
Consent: for optional uses such as direct marketing or cookies when required by law. You can withdraw consent at any time.

Sharing and Disclosure of Information

We may share personal data with third parties in limited circumstances:

Service providers: trusted suppliers and processors who perform services on our behalf (e.g., hosting, analytics, customer support).
Regulators and law enforcement: where required by law, regulation, or to respond to lawful requests.
Affiliates and partners: where necessary to operate the service or with your consent.
Professional advisors: such as auditors, legal and compliance advisers when needed for legitimate business purposes.

We require third parties to maintain appropriate safeguards and only process data according to our instructions and applicable law.

International Transfers

Personal data may be processed or stored in countries outside your jurisdiction. When we transfer data internationally we apply appropriate safeguards such as standard contractual clauses, rely on adequacy decisions, or ensure other legal protections required by applicable law.

Data Retention

We retain personal data only as long as necessary to provide services, to meet legal and regulatory obligations, to resolve disputes and to enforce our agreements. Retention periods vary by category of data and legal requirements. When data is no longer needed we securely delete, anonymize or aggregate it.

Your Rights

If you are covered by data protection laws such as the GDPR, you have rights in relation to your personal data, including:

Right of access to the personal data we hold about you.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten) subject to legal and contractual limitations.
Right to restriction of processing in certain circumstances.
Right to data portability where applicable.
Right to object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent where processing is based on consent.

To exercise any of these rights, contact us. We may need to verify your identity before acting on a request. We will respond within applicable legal timeframes. If you remain unsatisfied, you have the right to lodge a complaint with your local data protection authority.

Security

We implement technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse and disclosure. Measures include access controls, encryption, regular security reviews, and staff training. While we work to protect your data, no system is completely secure and we encourage you to protect your account credentials.

Cookies and Similar Technologies

We use cookies and similar technologies to make our site work, to understand how people use it, and to improve and personalize your experience. Typical categories include:

Essential cookies: required for core site functionality.
Performance and analytics cookies: help us understand site usage and improve performance.
Functional cookies: remember preferences and settings.
Advertising and targeting cookies: used for relevant content and marketing where consented.

You can manage or disable cookies through your browser settings and, where available, through our cookie controls. Disabling certain cookies may affect site functionality.

Third-Party Services

Our site may contain or use services and tools provided by third parties. These third parties have their own privacy practices and policies. We encourage you to review their privacy information when interacting with such services.

Children’s Privacy

Our services are intended for users who meet the legal age for participation in their jurisdiction. We do not knowingly collect personal data from children. If we become aware that we have collected information from someone under the applicable legal age, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes we will notify you by posting the updated policy and indicating the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, requests or concerns about this Privacy Policy or our data practices, contact us.